• Sylvan Grove, London SE15 1PD
  • 020 8318 9603
  • sales@promo-brand.co.uk

Feedback

Feedback

Excellent service and quality from true creatives

We are hugely proud of our positive client feedback. On FreeIndex we are rated 6th out of all UK Promotional Product Suppliers, with a star rating of 4.9 out of 5.

Our feedback highlights include:

  • Great customer service“It was pure pleasure to work with such an efficient and professional people.” “Their customer service is amazing.”
    • Great communication, can deal with one person throughout “Communication was fantastic, something we lack these days.” “The response time for any queries about products has been exceptional.”   “I have had the real pleasure of dealing with one person throughout, which is massively preferable to some call centre sales team.”
    • Flexible, helpful, considerate, and collaborative“Amazingly helpful.” “What can I say, he's a magician!”   “Went out of his way to be helpful and considerate.”   “Really flexible and work with the customer to create the best product… a really personal approach.”
    • Easy to work with, everything runs smoothly, make the process simple“Very responsive and easy to work with.” “The whole process was extremely smooth.”   “Have worked closely with us to ensure we receive exactly what we are looking for.”   “Made the process so simple and accommodated all our needs.”
    • Go the extra mile to help clients“Was great working with a company which was clearly willing to go the extra mile.” “I've never worked with a company who are this responsive and go above and beyond your expectations.”   “Always willing to go the extra mile and provide that all too important 'value-add' to their service.”
    • Consistently meet tight deadlines, and items arrive promptly“Incredibly helpful and turned the job around very quickly… and I didn’t need to chase anything!” “We needed a quick turnaround for an important event we had coming up… they arrived almost a week before they should have.”   “The product was delivered speedily and was absolutely perfect.”
  • A team of true creatives with great attention to detail“A true creative and always goes the distance for customers.” “Attention to detail is second to none.”
  • Help with product selection and design mock-ups“Kindly sent over a mock-up of the design with different colours for the writing… and then matched it almost perfectly to our company logo colour.” “Helped me through each step, advising me to choose high-quality items that would be appreciated and kept.”
  • Excellent product quality, well-made items, produced to a high standard“Bounce sourced and produced my products to a very high standard.” “Couldn’t be happier with the quality.”  I am so happy with the quality of the product and the engraving, which looks very professional.”
  • Offer a range of items, can source things others cannot“Contacted Bounce when others couldn't produce the product I wanted.” “They have done everything from printed beanies to noodle bowls to full blown uniforms and printed ties for us.”
  • Competitive prices “Great value.” “Offer very competitive rates.”   “We sourced several suppliers for our product, and Bounce were both the cheapest and the most professional.”

It means a lot to us to know our customers are keen to come back and will recommend us to others.

“Best I have used for branded products so far.”

“This is one of the best services I have ever used. Fast, efficient and exactly what we need, when we need it. EXCELLENT!”

“I would definitely recommend these guys as their customer service and attention to detail is second to none.”

“Great value, service and we are really happy with the quality of the products - would highly recommend!”

“Wouldn’t hesitate to recommend and we’ll certainly be using them again.”

We are always keen to hear what our clients think of our products and service. If you would like to leave us a review on FreeIndex you will make our day. (And if there is ever anything we are not getting right, we want to hear from you so that we can fix it.)

 

 

 

Click here to check out our fantastic feedback or write a review

Some of our valued clients include:

Our in-house design team pride themselves in finding out about your business, marketing objectives and visions and asses procedures to further develop strategies for product compliance, quality and corporate social responsibility.
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Award-Winning Promotional Products and Brand Management Company Based in London

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About Company

We are a team of makers, thinkers and explorers. We approach our work by playing around with curiosity and experimentation – creating meaningful branded merchandise that connects with people just like you!

Company Registration: 07145385

© 2019 Bounce Creative Designs. Web Design by JWD Ltd

Information

We take your privacy seriously and will only use your personal information to provide details you have requested.

Contact Us

Our Address:
 
Bounce Creative Designs Ltd
Unit 38-40, Daisy Business Park
19-35 Sylvan Grove
London SE15 1PD
 

sales@promo-brand.co.uk

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